Last updated: May 24, 2026

Privacy Policy

What we collect, why, and the controls you have.

Overview

Your privacy matters. This policy explains what we collect when you use Jukebox Duo, why we collect it, who we share it with, and the controls you have over your data.

We try to keep this short and human-readable. If anything is unclear, email us and we'll clarify.

What we collect

When you sign in with Google we receive:

  • Your name and email address
  • Your profile picture (optional)
  • Account creation timestamp

As you use the product we record:

  • Rooms you create and join
  • Songs you add to queues and your playback actions
  • Connection times and session length

Technical signals collected automatically:

  • IP address and approximate location
  • Browser and device type
  • Connection logs and error reports (via Sentry)

How we use it

We use the information we collect to:

  • Run and maintain the music collaboration service
  • Synchronize playback in real time across participants
  • Manage room access and permissions
  • Improve the product and build new features
  • Provide support when you contact us
  • Protect against abuse and meet legal obligations

Sharing

Other room participants can see your name, profile picture, online status, the songs you queue, and your playback actions.

Third-party services we use to operate Jukebox Duo:

  • Google (sign-in + YouTube playback)
  • Dodo Payments (billing - we never see your card details)
  • Vercel and our hosting providers (serving the site)
  • PostHog, Google Analytics, Vercel Analytics (anonymous usage)
  • Sentry (crash and error reporting)

We may disclose information when legally required, or to protect the rights and safety of our users and the service.

Security

We use industry-standard measures to protect your data:

  • Encryption in transit (HTTPS everywhere)
  • Encryption at rest for our Postgres database
  • Google OAuth for authentication - we never store passwords
  • Access controls and routine security review

Your rights

You can at any time:

  • Export your data as JSON or HTML from Settings
  • Delete your account and all associated data from Settings - permanent, no waiting period
  • Opt out of PostHog analytics from Settings - the choice follows your account across devices
  • Request corrections to your data by emailing us
  • Ask any privacy-related question at any time

Contact

Questions about this policy? Email hello@jukeboxduo.com.